Oskar Karlsson
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Recent activity by Oskar Karlsson-
I am missing items in my delivery
Sometimes this happens and we apologise for that. Please follow the link here to fill in your complaint and tell us which items are missing.
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What applies to thawed goods?
If you have received the delivery at the door or shortly after, the goods must of course maintain the temperature; if not, follow the link here to submit your complaint.
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What should I do if a product is faulty / of poor quality?
Follow the link here to fill in your complaint or contact us in the chat and we will assist you further.
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What applies to damaged goods?
If any product has been damaged, we will of course replace it, please follow the link here to fill in your claim.
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How do I make a product claim?
Follow the link here to fill in your claim.
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My delivery is damaged
Follow the link here to fill in your claim.
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How does it work to sell your goods to us?
When we start a collaboration, it usually begins with a conversation where we get to know both the producer and the business better. We want to understand how the production is carried out, what va...
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What are you looking for in new producers?
We are looking for producers who prioritise quality over quantity and who work with care regarding both raw materials and animal welfare. Preferably organic, always without unnecessary additives, a...
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Can I sell my products with you?
Yes, absolutely. We are always interested in getting in touch with new producers who share our views on food, quality, and sustainability. If it feels like your way of working aligns with ours, you...
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I am missing a receipt as proof, where can I find it?
Your order confirmation serves as a receipt and proof of your purchase. If you no longer have it, you are always welcome to contact us and we will assist you further.