Claims

Claims

• I am missing items in my delivery
• What applies to thawed goods?
• What should I do if a product is faulty / of poor quality?
• What applies to damaged goods?
• How do I make a product claim?

Missing products

• What should I do if something is missing?

Compensation

• When will I receive my refund?
• Do I get a refund or a voucher?
• How does a refund work?